Service Solutions

Customised Demonstrations*

Let JEI bring our technology to your doorstep. With highly qualified sales engineers on hand, JEI can demonstrate the full range of equipment, directly at your place of work.

  • On Site Consultations - to advise and resolve any application difficulties and enhance production methods.

  • Product Training - making sure the best performance is achieved from your JEI investment.

*Please note, On Site Demonstration services are currently only available to UK customers. For non-UK customers please contact your nearest approved JEI Distributor for more information.

Cutter Re-sharpening Service

JEI Turbo cutters are specifically designed so that they can be re-sharpened, this allows you to maximise the full life of the tool and make it the most cost effective way to drill holes.

A full cutter service package includes:

  • Re-grinding
  • Re-cutting & reforming of broken teeth
  • Reducing diameter
  • Special tooth forms - for stack drilling, for drilling pipe.
  • Re-tipping service for special or large diameter TCT cutters.

This service is available on ALL brands of annular cutters. We can also sharpen many other items including end-mills, slot-drills, reamers, countersinks and twist drills.

Cutter Specialist

Here at JEI we stock an extensive range of cutters, from 11mm diameter through to 125mm diameter, with cutting depths from 25mm (1") up to 150mm (6"). We also stock various material grades of cutters from M2,TCT and our own in-house Endurance range. Our Endurance coated products have been especially developed for extended tool life in challenging conditions.

If the standard tools we offer are not a precise match to your needs, we can make or modify to your exact specifications.

At JEI solutions we also offer a cutter design service for special applications. We are able to manufacture a range of special cutting tools beyond annular broaching cutters such as countersinks, endmills, counterbores, and much more. See the JEI Special Cutter Design Service section for more details.

Extensive Spare Parts

JEI realise that any issues with your machines can be costly for business. We hold an extensive range of spare parts that is not limited to the JEI range and also includes Jancy Slugger machines from 1990 to 2010 production.

Repair Specialist

Give your Magnetic Drilling Machine a new lease of life!

Energise a tired and well used machine back to pristine working condition with our full maintenance and repair service for all models of magnetic drilling machines.

Whether it's a service or replacement to damaged or worn parts, we are on hand to assist.

A full quote will be provided prior to any work being undertaken.

Our repair service is also extended to a full range other manufacturer's brands of portable magnetic drills.

Need a machine to be collected for a repair or require technical assistance with your own repair? Simply email service@jeisolutions.co.uk for helpful support.

Already booked a repair? Click here to download your Returns Note document.

Special Cutter Design Service

At JEI Drilling & Cutting Solutions we offer a specialist tool manufacturing service from design to delivery. Our technical specialists are able to design cutters for a varied and diverse range of cutting and drilling applications.

With experience in difficult and exotic materials we are able to advise the correct tool materials, geometry and coatings to optimise tool life and performance to achieve cost effective production results for our customers.

Our services and expertise covers the following markets:- general engineering, automotive, medical, aerospace and oil and gas transportation.

We are able to tailor make the following for our specific customer requirements:

  • Special Annular cutters
  • Endmills
  • Slot Drills
  • Side & Face cutters
  • Fur tree cutters
  • Insert modification

To meet the needs of your own challenging drilling application, email service@jeisolutions.co.uk for expert assistance and advice.

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